Voice is changing within the Enterprise

I’ve been working recently on several voice projects for large corporates. For many years I have not been overly impressed with the business justification for the move from TDM to VoiP. The issues of reliability, cost and reduced VoiP functionality made me fell uneasy, even though I come from a data – as opposed to voice – background.

Now I finally think VoiP is a dead duck. My definition of VoiP being the replacement of TDM fixed phone technology with IP based fixed phone technology. Product developments by Cisco, Microsoft and even Google over the past twelve months are starting to render VoiP obsolete.

Finally Unified Communications is coming to the fore. I’ll define UC in a later post but for now here is a quick presentation on where I think fixed voice is going over the next 4 – 5 years.

More to come on this subject.

2 Responses to “Voice is changing within the Enterprise”

  1. Philipp  on May 15th, 2009

    True, voice must no longer be considered a stand-alone technology. But as an integral part of any UC solution, VoIP is going to be an important communication technology for enterprises.

  2. DuncanBlake  on October 29th, 2009

    Simon, it’s an interesting take on the nomenclature for VoIP, as a distinct technology seperate from UC. I agree with your conclusions, but did have a moment of cognitive disonance before I twigged to your usage/definitons.

    The doc is a simple but powerful presentation, but can you provide sourcing for the graphs?


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