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UC Use Case: Selling to A Government Agency

Again not normally a big fan of these types of video, they tend not to pitch at the right level. But this one is quite good, of course there is the standard corporate look and feel but don’t let that distract you from the central message that deploying UC can enable significant and tangible benefits within your business/project. Take a look at the video but here are some points I would like to draw out. Both positive and negative.

Good messages:

  • Human Lag is the No1 reason why projects get delayed.  Unified Communications can significantly reduce that lag
  • Federation between councils and vendors helps further reduce lag
  • The Live Meeting saved $50 in audio conferencing costs
  • And saved carbon output by not having to travel three other members from around the country

Negative:

  • The video is misleading when it highlights how simple it is to set a live meeting up, especially when visiting another office.  The sales guy simply walked into the meeting and established the live meeting with the roundtable.  I’ve never seen this implemented so smoothly.  Also the desktop sharing and some of the video looked a little too swift in certain sections

There is no point having such great functionality when it is difficult to set up and can not always be relied upon during a vital sales pitch.  If UC vendors can work through the usability issues the benefits expressed in the video are certainly achievable.

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© Simon Leyland - Unified Business Communications
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