I’ve been fortunate enough to be involved with projects that have reviewed Microsoft’s BPOS (and now Office 365) readiness for large enterprise and have also had a chance to speak to some of MS’s largest case studies. I think it is fair to say that with the BPOS service Microsoft has had something of a roller coaster ride with rapid evolutions to the commercial and service framework over the past two to three years.
Given the maturing nature of the service Microsoft seem to be entering a third phase of BPOS/Office 365. They have learned from their early mistakes that allowed salesmen to over promise yet provide a delivery and service organisation that at times underdelivered to customers. After locking down the service and offer in 2010 it now seems Microsoft are confident enough in their own ability to deliver to provide increased services, features and partners to the Office 365 offer.
 |
| From Simon Leyland Blog |
There are still plenty of challenges ahead, especially with regards to how Microsoft manage their relationship with resellers of Office 365 and how they can transfer customers over quickly and seamlessly in large software upgrades (2007 – 2010 – 2012/3). Having been on the inside of these developments it is clear to me that Microsoft are investing heavily in Cloud and while they will continue to make mistakes they have a financial and resource commitment to get their offer to market right.
Popularity: 2% [?]
No comments yet.