Voice is changing within the Enterprise
I’ve been working recently on several voice projects for large corporates. For many years I have not been overly impressed with the business justification for the move from TDM to VoiP. The issues of reliability, cost and reduced VoiP functionality made me fell uneasy, even though I come from a data – as opposed to voice – background.
Now I finally think VoiP is a dead duck. My definition of VoiP being the replacement of TDM fixed phone technology with IP based fixed phone technology. Product developments by Cisco, Microsoft and even Google over the past twelve months are starting to render VoiP obsolete.
Finally Unified Communications is coming to the fore. I’ll define UC in a later post but for now here is a quick presentation on where I think fixed voice is going over the next 4 – 5 years.
More to come on this subject.
