Tag Archives: google

Center Parcs move to the cloud

After trying out both Google Apps and MS BPOS-S Center Parcs are moving ahead with BPOS-S, migrating away from their on-prem Exchange and Notes platform.

Center Parcs wanted to improve coordination of guest activities. The resort operator deployed Google Apps to 250 employees for 18 months. After discovering that it did not provide the enterprise-grade performance that employees needed, it replaced Google Apps with the Microsoft Business Productivity Online Standard Suite. Now, it gains from increased productivity and a platform that supports responsive guest service.

MS Case Study here

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Android set to be 2nd largest mobile OS: what next?

Google may not yet be monetizing Android but they are laying a huge platform for future growth.  Microsoft built a multi billion annual business off the back of Windows. If Google can replicate their mobile success story in the browser and PC market they may well be set to take some of those billions off of Microsoft.  Within a couple of years we will have Android TV’s, Phones, PCs and probably any other device that requires an OS.  Android Cars anyone?

What does this mean for Enterprise?

I believe the consumer market is now a leading indicator for Enterprise IT.  Google and Android are still very much on an Enterprise learning curve but they are coming and more fundamentally the principles that Google deploy (cloud with an open client platform) will prove just as important as other vendors look to mimic their offer.

IT is going to go through significant change in the next 2 – 5 years.  Here are some of the trends that I think will become evident:

  • The need to support multiple base operating systems.  IT shops typically understand Server and Client OS and like to standardise as much as possible.  Well not only will they need to add Mobile OS to the mix, they will also have to manage multiple OSs – Apple, Microsoft, Blackberry, Symbian and Android.
  • They can do this however because the client and mobile platform will be relatively generic with all the intelligence located in the cloud.
  • Middleware providers such as Good should earn good money in the transistion from single client OS to multiple OS and cloud.  During the transition IT shops will need middleware to enforce standards.
  • IT shops will need significantly less people within infrastructure and a more than likely a different supplier mix.
  • I’m not sure the outsourcing model as we know it today will survive.
  • Money saved on people costs and outsource arrangements will be invested in a number of different areas:
    • application development that generates true value to the business.
    • fund the demand for network bandwidth that will explode over the next five years
    • improve front line helpdesk services

So a fascinating time is set for Enterprise IT, CIOs that can react quickly to the new IT industry will add business value and create competitive advantage, those that don’t will not only disadvantage their own career but also the business they serve.

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Google Talk and Gmail integration

If anyone has any doubts that Google aren’t making a major push into the UC market place TechCrunch highlight how Google are just about to launch Gmail and Google Talk integration.  This is another clear sign that Google want to attack Skype in the consumer market and Microsoft/Cisco et al in the business market.

I think TechCrunch may have scooped the launch given that the Google Voice Blog entry has September as a post date.

Now all we need is for Google to release Google Voice outside of the US/Canada

Google Voice blog link here

And here is the Google Voice video

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Google Phone and Chrome integration

Google may not be on many UC technology roadmaps today but I guarantee within 12 – 18 months if they keep developing Voice, Apps, Android, Docs, Talk, Chat and Chrome they will be.

While their development seems scattergun if they can consolidate their products into a single competitor to Office and deliver via their cloud infrastructure they have a shot at taking a slice of Microsoft’s $16billion market.

Here’s another example of how they are bringing together their Chrome, Android and most importantly their cloud platform.

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